Frequently Asked Questions
Orders
How do I place an order?
Simply browse our collection, select your preferred size, and click Add to Cart. Proceed to checkout, enter your shipping details, and complete your payment securely.
Can I change or cancel my order?
Orders can only be modified or cancelled before they are processed. Please contact us as soon as possible at nvrmorclub@gmail.com
How do I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS to monitor your delivery in real time.
Shipping
How long does shipping take?
- Order Processing: 1–2 business days
- Delivery: 3–7 business days (depending on your location)
Delivery times may vary during sales or holidays.
Do you ship across India?
Yes. We deliver to most locations across India.
Do you offer international shipping?
Not at the moment. We're currently focused on serving customers across India, with international shipping planned for the future.
Products & Sizing
How do I choose the right size?
Please refer to our Size Guide available on every product page. If you're between sizes or prefer a more oversized fit, we recommend sizing up.
What fabric do you use?
Our garments are crafted using premium-quality fabrics, including heavyweight 240 GSM French Terry Cotton, selected for comfort, durability, and everyday wear.
Will the print fade after washing?
Our prints are made using high-quality printing techniques. Following the recommended care instructions will help maintain their appearance over time.
Returns & Refunds
Can I return my order?
Yes. Returns are accepted for eligible items in accordance with our Return & Refund Policy.
When will I receive my refund?
Once your returned item has been inspected and approved, refunds are processed within 5–7 business days to your original payment method.
Payments
Which payment methods do you accept?
We accept:
- UPI
- Credit & Debit Cards
- Net Banking
- Wallets
- Cash on Delivery (if available)
- Other secure payment methods supported during checkout
Is my payment secure?
Absolutely. All payments are processed through trusted and secure payment gateways with encrypted transactions.
General
Are your collections limited?
Yes. Some NVRMOR collections are produced in limited quantities and may not be restocked once sold out.
How can I contact NVRMOR?
You can reach us anytime at nvrmorclub@gmail.com, and we'll get back to you within 24–48 business hours.
How do I stay updated on new drops?
Follow us on Instagram @nvrmorclub and subscribe to our newsletter for early access to new releases, exclusive offers, and limited-edition drops.
Still Need Help?
If you couldn't find the answer you're looking for, we're here to help.
📧 Email: nvrmorclub@gmail.com
🕒 Support Hours: Monday–Saturday, 10:00 AM – 7:00 PM (IST)
We'll respond within 24–48 business hours.